Administrators and affiliated organizations

Admin

Admin contains the accounts that can use the administration panel. VIF presets the initial administrator so the organization can sign in. Additional administrators can be added here.

1. Select Admin, then Add user to open the administrator form.

2. Review the required First Name, Last Name, E-Mail, Password, Phone, and Role(s) fields.

3. Choose Role(s) to match the features the administrator should access.

Figure 10. Administrator form. Role selection determines access to administration features.

Note  The demonstrated existing administrator has all roles. Users can be limited to reporting or analytics without access to parameter and settings changes.

Affiliated Organizations

Affiliated Organizations supports suborganizations whose administrators should see only the accounts linked to them. The example is a group home: its manager would see that home’s affiliated accounts, while the global administrator can see all accounts.

Accounts can register within an affiliated organization.   Affiliated organizations can also be added at any time within the Profile section of the VIF Care app.  An account can be a member of any number of affiliated organizations.

Administrator access in the app

First Responder/Administrator/Web is a separate area of preset access codes. The organization’s app administrator can sign in to both the VIF Care app and the portal (both illustrated below) with the configured administrator parameters, including a static OTP, to see all accounts. VIF sets up this access.

In the illustration below, the administrator logged into the VIF Care app using the Phone Number and Static OTP defined in the Administrator section. With this access, the administrator can view all of the accounts within their organizations registry.

Portal