Can I add another Care Recipient to my account?

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Yes. You can link an unlimited number of Care Recipient accounts, also called Profile Accounts, to your VIF User Account. You can manage them using your existing login.

If you currently have one Profile Account

When you sign in to the VIF Care app, you will go directly to the Personal Profile screen.

  1. Tap the purple + in the upper-right corner.

  2. Select Yes when the Add Another Account confirmation appears.

  3. Follow the prompts to enter the new Care Recipient’s information.

Figure 1: Adding a Care Recipient from the Personal Profile screen.

If you have access to multiple Profile Accounts

You can add another Care Recipient using either of these methods:

From the account list

  1. Sign in to display the account list.

  2. Tap the purple person-with-a-plus icon in the bottom-right corner.

  3. If a confirmation appears, select Yes.

  4. Follow the prompts to create the new Profile Account.

Figure 2: Adding a Care Recipient from the account list.

From the Personal Profile screen

  1. Tap the small profile picture in the upper-right corner to open the account selector.

  2. Select Add Another Account at the bottom of the list.

  3. If a confirmation appears, select Yes.

  4. Follow the prompts to enter the new Care Recipient’s information.

Figure 3: Selecting Add Another Account from the account selector.

Will I need another login?

No. The new Profile Account is linked to your existing VIF User Account. Continue using the same login to access the accounts you are authorized to manage.

Important: If your cell phone number is already linked to a VIF User Account, add additional Care Recipients through the app rather than submitting the online Special Needs Registry Form again with the same number.

Common questions

Can I manage two people with one login? Yes. Add the additional Care Recipient through the app.

Do I need a second password? No. Continue using your existing VIF login.

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