Use the VIF Portal to view your organization’s accounts

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The VIF Portal provides browser-based, view-only access to all Care Recipient accounts within your organization. You can find an account and review its available information, but you cannot edit it through the portal.

Before you begin

Your organization’s account administrator will provide:

  • The login phone number.

  • A fixed OTP, which is the verification code you will use to sign in.

Sign in

  1. Open portal.vifcare.com.

  2. Select Login with phone.

  3. Enter the phone number provided by your account administrator.

  4. Select Send.

  5. When prompted for the verification code, enter the fixed OTP provided by your administrator to complete sign-in.

Email login is not currently available, even though a Login with email option appears on the screen.

Find a Care Recipient account

After signing in, use the account list on the left side of the screen.

  • Select Active Accounts or Inactive Accounts.

  • Use the search field to find an account by name, phone number, birth date, or city.

  • Select an account to display its information.

Review account information

Depending on what has been entered for the Care Recipient, the portal displays information such as:

  • Profile and personal details

  • Contact information and primary contacts

  • Vital information, including blood type and allergies

  • Prescriptions

  • STAT information

  • Recent activity

Scroll through the account to review additional information. Select another account from the list to switch profiles.

Can I change information in the portal?

No. The VIF Portal provides view-only access. Account information cannot be added or edited here.

Need help signing in?

Contact your organization’s account administrator if you need the login phone number, fixed OTP, or assistance accessing your organization’s accounts.

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Guides for organization administrators to access, view and report on Care Recipient accounts